College of Science Engineering & Technology
Communication Models 2
College of Science, Engineering, & Technology, name of University
April 23, 2023
Definition of Communication
Communication is the process of delivering a message from one person to another. It involves exchanging information between individuals by spoken word or gesture (Hardini & Sitohang, 2019). In communication, there is frequently a sender and a recipient. It requires the participants to exchange signals. There may be gestures, visual, verbal, or graphic cues. This interaction has developed over millions of years and continues today in ways that allow us to communicate with one another virtually instantaneously across the globe.
In some cases, signal delivery can be perceived visually by nonverbal cues such as body language. However, most communication research has focused on verbal messages delivered through writing or speech. Regardless of the method used for signal delivery, there is always a process when someone initiates meaningful intent that is communicated to another person. The communication process is complete when feedback has been delivered to the sender. Feedback entails the receiver responding in kind by starting new circles of meaning exchange.
Importance of Studying Communication
Through the study of communication, IT professionals gain the following;
Writing skills: Writing skills are essential for IT professionals. In addition to documentation, such as user manuals, understanding the business requirements and technical specifications is essential for any IT professional. Writing clear, concise, and accessible documents helps clarify what needs to be done, who does what, and why it must be done.
Strong oral presentation abilities: Oral presentation abilities aid IT professionals as they may be asked to outline the operation of a specific system or make a case for a new project. To succeed, they need to be clear, engaging, and confident in front of groups of people.
The ability to listen carefully, and to ask pertinent questions, is a crucial part of being a practical technology professional. A good listener can understand what other people are saying and ensure their needs are met. In addition, this skill can be applied in many different settings at work – whether it is a meeting with other employees or clients across different departments within the company.
Interactive Communication Model
The sender and receiver alternate roles and feedback and context are included in this model.
This approach integrates several important theoretical principles in an effective model for conceptualizing communication behavior. The interactive communication model strongly emphasizes the reciprocal character of communication as a process in which individuals switch between the roles of sender and receiver and develop meaning by exchanging messages, receiving feedback, and developing ongoing relationships.
The interactive communication paradigm acknowledges that multiple messages are being sent simultaneously, some of which may not even be received by the recipient. This model also emphasizes communication more than messages. The sender and receiver switch frequently and quickly between roles, requiring greater participation than in the linear model. Additionally, some messages are accidentally sent because they get lost in various delays during transmission time. In this model, communication effectiveness is not determined by whether or not a single message was successfully sent and received. Instead, it is determined by how well each party interacts with the other.
Physical context is an essential factor to consider when communicating (Dimbleby & Burton, 2020). The size of the space, the color scheme, and the layout of furniture within an office, whether the room is well-lighted or dark, can all impact communication. It is also important to note whether there are any interruptions during a conversation. Suppose a speaker is interrupted by another person or someone enters their conversation. In that case, it impacts the quality of the message received by the audience because it distracts them from listening carefully. The psychological context includes feelings and attitudes toward those we communicate with (Tsiourti, 2019). Psychological context also includes the behavioral context, which describes ways of saying things in a way that those around will understand.
Characteristics of Communication to the Interactive Model of Communication
The interactive communication model shows the five characteristics of communication through the following techniques. First, the participants can communicate effectively if they understand each other’s message and how to use it to demonstrate that they are being understood. Second, messages sent can travel further than one person alone can hear or say because they are heard by many listeners simultaneously. Thirdly, in the society, words are commonly used rather than symbols since they are universal and easy to understand across cultures. Even if it is not technically accurate, some people will always be blind or deaf. Fourthly it is essential that when ideas are exchanged, they can understand what is said afterward by listening carefully and repeating back what you have said so that both parties will learn from every conversation, whether verbally or non-verbally. Finally, continuous communication takes place as long as people have something in common about which they can talk.
Reasons for Choosing the Interactive Model of Communication
In this model, both participants are active participants in the process. This model depicts interpersonal communication as a reciprocal exchange of information between people who switch roles frequently. The primary goal of interactive communication is for all parties involved to be satisfied with the result or outcome of their interactions rather than maintaining a static position over time.
Principles Of Communication about the Interactive Model of Communication
The five principles of communication are; Awareness, Responsibility, Respect, Trust, and Creativity. While these principles are not separate in this model, they represent different aspects of interpersonal communication. These include an awareness of one’s feelings and needs so that other people do not get hurt by your words or actions. Secondly, understanding that the receiver is human and giving full attention to others to understand what they say and ensure that it gets through. Taking responsibility for one’s actions by listening more carefully to what people say and respecting another person’s opinions without agreeing with them are entirely all aspects of interpersonal communication. Additionally, trusting another person enough to accept their feedback and learning new things by talking about them with others form aspects of interpersonal communication.
Interactive Model of Communication in Relation to Ethical Communication
Honest communication is the practice of communicating in a way that reflects our values, respects others, and helps them achieve their goals. Ethical communication includes feedback. Ethical communication makes communication engaging in a two-way process rather than depicting it as a linear, one-way process. The interactive model of communication is, therefore, an ethical model of communication.
Dimbleby, R., & Burton, G. (2020). More than words: An introduction to communication. Routledge.
Hardini, S., & Sitohang, R. (2019). The use of language as a sociocultural communication. Jurnal littera: fakultas sastra darma agung, 1(2), 238-249.
Tsiourti, C., Weiss, A., Wac, K., & Vincze, M. (2019). Multimodal integration of emotional signals from voice, body, and context: Effects of (in) congruence on emotion recognition and attitudes towards robots. International Journal of Social Robotics, 11, 555-573.