Strategic Technology Plan1

What is a Strategic Technology Plan?

The strategic technology plan is a guide to how the organization will use technology to help accomplish its goals. The plan is created with a scope of up to 3 years and should be updated frequently.

The following pages provide a template for a Strategic Technology Plan. Insert your organization’s details where appropriate.

1 Adapted from Baylor Business, Hankamer School of Business. Retrieved 30 January 2016 http://www.baylor.edu/business/mis/nonprofits/doc.php/192140.pdf

Organization Full Name Strategic Technology Plan MM.DD.YYYY

Table of Contents

Overview of technology plan………………………………………………………………………………………………. 4

Introduction…………………………………………………………………………………………………………………….. 5

Organization Mission……………………………………………………………………………………………………… 5

Organization Description………………………………………………………………………………………………… 5

Technology Planning Team…………………………………………………………………………………………….. 5

Organization Analysis………………………………………………………………………………………………………… 6

Current Business Processes…………………………………………………………………………………………… 6

Process Improvements…………………………………………………………………………………………………… 6

Current State of Technology…………………………………………………………………………………………… 6

Technology Improvements and Acquisitions:……………………………………………………………………… 6

Technology Budget…………………………………………………………………………………………………………… 7

Measures of Technology Plan Success………………………………………………………………………………… 7

Overview of technology plan

1. Include Facts about the organization (Organization history, number of employees, annual budget)
2. Major changes you are planning for the organization

• Timeframe covered by this technology plan

1. Major business areas you are trying to improve with technology
2. Overall budget set aside for IT

Introduction

Organization Mission:

Write the overall mission of the organization, what it seeks to do with its efforts. Ex: “To provide state of the art health care local, state and regional clients, etc”

Organization Description:

Write a short paragraph in which you describe critical information about the organization. Ex (some may not be applicable):

1. Name
2. Founding year

• Industry

1. Specialization
2. Number of clients
3. Number of full time employees

• Number of volunteers
• Number of locations

1. Geographical region served

Technology Planning Team:

Record information about each person who contributed to the content of the document. Details can be entered in tabular or paragraph form.

Sample table:

Organization Analysis

Current Business Processes:

Describe each major business process in the organization that contributes to achieving your goal. Process descriptions must be in the form of a narrative but can include flow chart, table, etc. to illustrate a point.

Process Improvements:

Describe improvements that can be made with the supporting use of technology. For example:

1. Which processes you would like to improve or brought on line
2. Why you would like to improve them and introduce them

• How improvements or implementation can be made

Current State of Technology:

Write down the present state of the organization’s technology. This should be in paragraph form and may include bulleted lists.

Indicate if:

1. There is a shortage or surplus of certain technology
2. Current technology does not fit the service you wish to provide

• Specific systems are in need of updating, new systems need to be brought online, etc…

Technology Improvements and Acquisitions:

Describe the technology improvements that are needed to support the business process improvements that were identified earlier.

Be specific in listing the desired solution, the benefit it would produce and an estimate of the cost.

Ex: “New Computers”-­‐ number of replacement computers, specifications and cost (amount of RAM, storage, video cards, bandwith requirements, etc) will allow for more or entirely new applications to be used or used at the same time, which in turn will allow more productive because of . . . .

It is important to get as much input from staff as possible when planning for your organization’s technology needs. Among other considerations, this input will allow you to plan for any necessary training that accompanies the improvements, upgrades, etc.

Technology Budget

Write the overall annual budget amount the organization should dedicate to Technology. This amount should be consistent with the detailed IT Budget included at the end of the plan.

Ex: Shelter for Women Inc., Total IT Budget 20XX, $12,000.00

Measures of Technology Plan Success

Describe in a narrative form but using relevant quantitative data, how you will measure the success of your technology-­‐supported process improvements.

Ex: Time required to process MRI scans can be reduced by X minutes, allowing for a net gain of Y MRI’s per quarter; enhanced image handling capabilities allow for greater accuracy in reading scans, allowing for . . . , etc.

Itemized Budget

Detailed list of all anticipated items and costs associated with the plan.

References:

List of any sources cited or used in the report.