PART 1: Essay. Attempt all the questions below. Explain comprehensively your answers (with introduction, body and conclusion) – no bullet points allowed.

1. Since its inception, Human Resource Management is concerned with the people dimension in management and has certainly evolved from just being what was originally known as Personnel Management. In this regard, compare and contrast HRM with Personnel Management in termsof:

1. Focus
2. EmployeeSatisfaction
3. Approach
4. JobAllocation
5. Aim

(700 Words)

2. Miller and Friesen (1984) contended that organizations tend to move in a linear sequence of five stages, otherwise known as the Business Life Cycle, consisting of fivephases.

1. Explain the 5 phases using an industryexample.
2. Using the same industry example, when product / business reaches the 3rd and the 4th phases and assuming that there is a proper HR, how would the effectiveness of doing HR be affected using the 8-box model of PaulBoselie?

(500 Words)

3. According to the Economist (2015), the advent of machine learning, in which computers teach themselves tasks and rules by analyzing large sets of data will surely lead to large-scale worker dislocation and will eliminate wide swaths of white-collar workers and that many jobs currently performed by humans will be substantially taken over by robots or digital agents by2025.

1. How would Upskilling and Reskilling help the employees from losing theirjobs?
2. Relating this to the study conducted by the British Council in 2018, give thetwo

(2) skills that potential employees must acquire and/or nurture and are considered the foundations of future jobs in the UAE as its economy grows. Why? Justify your answer.

(500 Words)

***************************

PART II: Case Study. Answer the questions below.(900 Words)

Jenny and Franklin are post graduates in Management under different streams from the same Business School. Both of them are close to each other since their college days and the same friendship manifests in the organisation, as they work in the same company, Hy-tech technology solutions. Harsha is in the HR department as Employee Counselor and Franklin in the Finance Department as key Finance Executive. As per the grade is concerned, both are at same level but when responsibility is concerned, Franklin holds more responsibility being in corefinance.

Jenny is friendly by nature and is always ready to help. Franklin is naturally introverted but is ready to help if approached personally. They have successfully completed 4 years in the organization and the management is more than satisfied with both of them asemployees.

Jenny feels that Franklin behaviourally changed. During normal conversations, she feels that Franklin taunts her constantly about being famous among the employees in the organisation while he goes around unrecognized.

One morning, Mr. Mehta, the General Manager of Hy-tech technology solutions, received a mail from Franklin stating categorically his resignation. Mr. Mehta called Jenny immediately and discussed about the same due to her closeness to Franklin. Jenny herself was surprised and naturally expressed her perception about Franklin’s behavioural change. Mr. Mehta vowed to convince Franklin not to resign.

Mr. Mehta took Franklin to the company’s cafeteria to make him comfortable to create a colloquial, informal environment. Franklin, after some hesitations, expressed his sentiments. He narrated the following experiential issues-

• When he comes alone to the cafeteria, people don’t even recognize him unless he is with Jenny who is treated well by others.

• One day, while entering the company’s premises with Jenny, the security at the gate greeted them, but when he came alone the next day, the same security did not do so.

• During meetings, the points raised by Jenny would get more attention andvalue.

The perceived indifference did not sit well with Franklin. To face such degradation each day affected his confidence. Franklin also highlighted the fact that “Jenny and myself have the same qualifications from the same institution, have the same number of experiences in the organisation, equally productive and even so, I have more responsibilities and far more valuable. Inspite of, I am being ignored by my fellowemployees.”

Listening intently, Mr.Mehta realized what really the problem is. He explained to Franklin the reasons for the seemingly behavior of the employees. Once the informal meeting was over, Franklin apologized for his reaction and recanted his resignation.

Answer the following guide questions briefly:

1. What do you think was the advice given by Mehta that convinced Franklin tostay?
2. Analyze the case. Can the Sex Discrimination Act of 1997 be invoked or applied here? Why or whynot?
3. How is Succession Planning relevanthere?

***************************

PART III: Scenario Analysis using conceptual and theoretical frameworks.Attempt all the questions below. Explain comprehensively your answer – no bullet points allowed.

(900 Words)

Family Businesses run by relying on the heir apparent. The companies do not have to go through the ordeal of finding a deserving candidate who would run the institution successfully.However, the situation was different for Carlson companies, a successful travel management company in the US, who did not have any successor to take over thereins.

Discuss your solution using:

1. Some of the principles from Fayol’s Elements of AdministrativeTheory
2. Succession Planning
3. Build, Buy, or Borrow StrategyMix