In this week, you will build on the analysis done in the previous weeks to create a quality management plan. Use the three steps of the Shewhart Cycle—Do, Check, Act—to complete your quality management plan.
Create a “balanced scorecard” and a “dashboard” specific to the areas of improvement in your quality management plan to describe performance measurement tools that are broad in scope but summarized in a few key indicators.
Using the selected healthcare operating unit, create a specific dashboard for an operating unit of a healthcare organization.
On the basis of identified weaknesses, the improvement implementation plans, and your knowledge of the unit:
In addition, present a 5-page plan addressing the following quality management plan controls:
Compile all your course project work into a quality management plan report. The report should be a 15-page Microsoft Word document formatted in APA style. You need not use any template for the report; design it on the basis of the specific issue you have selected.
|Assignment 2 Grading Criteria
|Designed, described, and justified four categories of measurements for a selected healthcare operating unit.
|Designed three performance measurements for each category, described the calculation, and identified sources of data for each.
|Estimated the change and procedures in performance measurement for the organization as the unit of analysis and discussed issues in the collection and analysis of the data.
|Discussed issues in the implementation process and described the outcome of the quality improvement plan.
|Created a quality management plan report with all components.
|Presented information in a logical structure.
|Selected and cited authoritative sources of information.
|Displayed accurate writing style, spelling, and grammar.
|Applied APA standards in citing sources.